Organize, Streamline, and Grow Your Business Without the Daily Chaos
We help small businesses build a simple, centralized operating system powered by clear processes and smart automations so your business runs smoothly and scales without stress.
In 15 minutes, we’ll walk through your daily workflows and show you exactly where time is being lost, tasks are slipping, or work is getting duplicated and how to fix it with practical systems.
If you’re like most small business owners… your business is growing, but your operations aren’t.
You’re not doing anything wrong.
You simply don’t have an OPS system — yet.
We Improve Your Business From the Bottom Up
So You Can Rise Into the Work That Actually Grows Your Company
OPS Viper builds the operational foundation your business has been missing.
We organize and streamline the lower levels of your business first — the daily operations, the delivery steps, the marketing routines — so you can step into higher-level work like sales, leadership, and growth.
How it works
We don’t just build bots.
We help you become an organized, optimized, scalable business — without adding headache or headcount.
Step 1: Get Clarity
We start by mapping how work really flows inside your business — sales, onboarding, support, compliance.
We find the friction points, the bottlenecks, and the "this always breaks" moments.
Output: A real-world Systems Snapshot that shows you what’s costing time, money, and sanity.
Step 2: Fix the Foundation
We document, streamline, and centralize your core operations. So you’ll finally have:
- Process blueprints your team can follow
- Roles and responsibilities that are clear
- A single source of operational truth
Your business stops running on memory and Slack threads.
Step 3: Automate Smart
Now that your foundation is solid, we deploy intelligent automations where they make sense. Real automations doing real work, like:
- Compliance reporting
- Client onboarding workflows
- Ticketing triage, automated follow-ups, and more.
You win back time, reduce errors, and scale operations without hiring.
Step 4: Grow Together
We stay on to monitor, optimize, and expand your systems — so as you grow, nothing breaks.
We become your behind-the-scenes Ops + Automation Partner — keeping your firm running lean, sharp, and scalable.
Who We Work With
We work with small service-based businesses across Texas who want to get organized and scale without chaos.
Home Services
HVAC, plumbers, electricians, lawn care, pest control, remodelers, home cleaning, painters.
Professional Services
CPAs, bookkeepers, insurance agents, real estate teams, small law offices, consultants.
Local Studios & Retail
Gyms, fitness studios, salons, photography studios, specialty retail, med spas.
If your business depends on clients, routines, and team coordination — OPS Viper can make your life 10× easier.
Why SMBs Choose Us
We don’t just build automations — we build operational systems that scale with you.
Here’s how we’re different:
Other Companies
OPS Viper
Meet Your Business Operations Partner
I’ve spent years helping small businesses clean up the “behind-the-scenes” chaos that slows growth, burns out owners, and makes work harder than it needs to be.
OPS Viper was created to solve a simple problem many business owners face:
You’re great at your service…
but your operations weren’t built to scale.
I help you build the structure, clarity, and systems that make your business run smoothly.
From smart documentation to intelligent automation and ongoing support, I help you get your time back — so you can focus on leading, serving clients, and growing without stress.
Shay Hansen
Founder & Systems Architect at OPS Viper
Ready to get started?
Book your free 15-minute Workflow Audit
We'll walk through your workflows and show you exactly where you're bleeding time, dropping balls, or blocking growth — and how to fix it.